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Infobip Audience

A step-by-step guide to connecting Infobip with TickX IQ to sync transactional data and customer audiences.

1. Go to Integrations Hub > Audiences > Infobip Audiences > Add Details 

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2. Enter API Key & Base URL

  • Log-in to Infobip
  • API Key: Go to Developer Tools > API Key > Copy key from list
  • Base URL: Your Infobip account comes with a unique Base URL that must be included in every API request. This URL ensures that your requests are routed correctly. You can find your Base URL at the top of this page when logged into your Infobip account.

3. Set Customer Subscription Status

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Transactional data & new customers will be added into Infobip once Audience Sync is switched on. This field will determine whether or not new contacts do get added to Infobip.

4. Set Infobip Audience to Active > Save

Your Infobip Audiences is now set-up. Transactional data and contacts will now be added into Infobip automatically based on your subscription setting. All TickX IQ toggled audiences will now appear and update as lists within Infobip.