Infobip SMS Trigger

How to set-up your Infobip SMS Integration so you can trigger event based SMS messages. You can find out more about SMS triggers here.

Note: Before you get started you need ensure that your SMS account is set-up and you have your SMS sender set-up.

1. Go to Integrations Hub > Messaging > Infobip SMS Trigger > Add Details

2. Add Integration Setting Details

3. Enter API Key

• Log in to Infobip
• Go to Developer Tools > API keys
• Create an API Key

Enable the following Email & SMS Scopes when creating the API Key:

• email:logs:read
• email:manage
• email:message:send
• emails:template:manage
• sms:logs:read
• sms:manage
• sms:message:send

A new API Key will be created. Enter this into API Key field in TickX IQ. 

4. Add Base URL

• Go to https://www.infobip.com/docs/api
• Copy Base URL and add into field in TickX IQ
  
  
  

5. Add Sender Number - Channels & Numbers > Number

6. Toggle Active On - Sale. Your Integration is now set-up. 

7. Add New SMS

• Add your SMS name.  As you can have multiple SMS triggers set-up, this is a way to differentiate the SMS trigger list. E.g. Know Before You Go
• Select Type > This is to determine after which event type you would like your SMS to trigger. E.g. Pre-Event
• Enter your SMS content
• Add Time Interval - Minutes or Hours
• Add Time Value (Numeric) This is how many minutes/hours you would like to trigger the SMS either before/after the Event Type.
• Advanced Options

For example; you might have different Know Before You Go content to send customers attending Mid-Week from those attending at the Weekend. These advanced options allow you to trigger more specified content to your attendees.

• Toggle Active On > Your SMS will now start triggering once the criteria is met.