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Web Hook Cart Abandonment

Use the TickX Web Hook for Adaptive Cart Abandonment to automate messages based on booking behaviours like ticket selection.

How to set-up your Web Hook Cart Abandonment so you access your drop-off data. You can find out more about TickX Cart Abandon here.

Note: If you choose to use the Web Hook as your Cart Abandon method then you will not be able to utilise the Cart Abandon Analytics, Multi-Email or Chain Features.

  1. Go to Cart Abandonment > Integration Settings > TickX Web Hook > Activate Integration
  2. Add Integration Details
  3. Add API URK: POST API Endpoint
  4. Add API Key: Web Hook Prerequisites Bearer Token
  5. Data Included within the Cart Abandon Web Hook 
    from:
    email: string;
    name: string;
    personalizations: 
    email: string;
    name: string;
    dynamic_template_data:
    FNAME: string;
    LNAME: string;
    BOOKING_DATE: string;
    BOOKING_NAME: string;
    BOOKING_VENUE: string;
    FLOW_URL: string;
    TICKET_TYPES: string;
    ORDER_SUMMARY: string;
    ORDER_SUMMARY_RAW: string;