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Burst SMS Audiences

A step-by-step guide to connecting Burst SMS with TickX IQ to sync customer contacts automatically.

How to set-up your Burst SMS Integration so you can sync contacts from TickX.

Learn more about Audience Synchronisation here.

Learn about using the TickX Audience Builder here.

  1. Go to Integrations Hub > Audiences > Burst SMS > Add Details
  2. Enter API Key
    • Go to Settings > API Settings
    • Copy API Key → add this into API Key field in TickX IQ
  3. Enter API Secret 
    • Go to Settings > API Settings
    • Copy API Secret → add this into API Secret field in TickX IQ
  4. Enter List ID
    • Go to Messaging > Contacts > Create New List
    • Add Contact Name 
    • Copy List ID → add this into List ID field in TickX IQ
  5. Set Purchase Flow Opt-Ins 
    • New customers will be added into Burst SMS once Audience Sync is switched on. This field will determine whether or not there should be any opt-in requirements for the customers being added.
  6.  Set Burst SMS to Active > Save
  7. Your Burst SMS is now set-up. Contacts will now be added into Burst SMS automatically based on your subscription setting.