CRM Triggers - SMS
A guide to automating event-based SMS messaging triggered by purchase-behaviour via TickX IQ by connecting your preferred third-party SMS platform.
How you can utilise TickX IQ to automate sending event based SMS messages to your customers.
Once you connect TickX IQ to your third party messenger we can trigger event based communications.
The current event types we can set-up a trigger around are the following:
- Pre-Event
- Post-Event
- Post-Booking
- Post-Purchase Survey
- Post-Sign-Up Survey
Below is the list of all 3rd party platforms which we can trigger SMS messages to. Please click through to the articles and follow the steps to start setting these up.