Introduction to TickX Flows

Welcome to TickX! We're so excited to bring your booking experience to life with our fully branded and flexible booking layer.

Our customer journey is designed to improve conversion rate and average order values, meaning more tickets sold and more revenue driven. Following the guides below will get you started and ensure you're getting the most from your new booking layer. 

While we do all the heavy lifting with our integration, there are a few bits that we may need from you to get started. 

Embedding the TickX Widgets 

Our widgets are designed to be simple to embed and we've pulled together these guides which you can share with your web development team:

1. Embedding the TickX widget 
2. Embedding the signup widget
3. Embedding the TickX widget: best practice 
4. TickX Flows in Action

Implementing tracking 

One of the advantages of TickX is the level of enhanced tracking you can get access to from complete enhanced setup, to server side tracking. The guides below will help you get set up:

1. Server side tracking setup 
2. Enhanced tracking setup

Providing assets and copy for your flows 

We provide a level of branding and optimisation not always possible with the underlying system. Therefore you may need to provide additional assets and copy. You can find some more information below:

1. Image specifications and recommendations
2. Copy specifications and recommendations
3. Creating your post purchase shareable video
4. Post purchase survey recommendations
5. Using addons with TickX and recommendations
6. Ticket upgrades and recommendations
7. Calendar and ticket labels recommendations

TickX IQ 

As part of going live with the TickX booking layer you will also have access to TickX IQ, our intelligence and marketing toolkit. Here you can find analytics and reports designed to provide actionable insights to support your experience. 

You can find more here.

You can also find our integrations hub which will let you connect in with all major marketing platforms in just a few minutes. You can connect up your customer databases to create lookalike audiences, add server side tracking, integrate with your CRM system, and implement cross sell banners. All this means more efficient marketing, new customers reached, and more tickets sold.

You can find more here. 

Miscellaneous setup 

There are some additional considerations you might have when getting setup with TickX, including updating your privacy, getting setup with discounts, and ensuring your tax and fees are correctly split out. 

1. Sample text to include in your privacy policy 
2. Getting started with discounts

Before you go!

For some more top tips on working with TickX:

• Did you know you can find expert guides on everything from marketing to user testing here?
• To get in touch with TickX at any time you can email support@tickx.com or ask your account manager to set up your own TickX slack channel. 
• Your account manager will be in touch to arrange an onboarding workshop and additional training, but they are also on hand for any other advice around how to get the most out of TickX for your ticketing and marketing needs. 
• Watch out for your monthly roundup of all the new features coming to TickX plus your personalised insights.
• These are just some of our library of guides and articles so keep exploring to find more.