CRM Triggers - Email
Automate event-based emails in TickX IQ by connecting your preferred third-party email platform.
Use TickX IQ to automate event-based email communications by integrating with your third-party email service. Once connected, TickX IQ can trigger emails for key customer moments, including pre-event reminders, post-event follow-ups, post-booking confirmations, and post-survey messages. You’ll find an overview of supported email platforms and links to step-by-step setup guides for Dotdigital, HubSpot, Iterable, Mailchimp, Mailjet, and SendGrid, helping you streamline customer communications and improve engagement.
How you can utilise TickX IQ to automate sending event based emails to your customers.
Once you connect TickX IQ to your third party emailer we can trigger event based communications.
The current event types we can set-up a trigger around are the following:
- Pre-Event
- Post-Event
- Post-Booking
- Post-Purchase Survey
- Post-Sign-Up Survey
Below is the list of all 3rd party platforms which we can trigger emails to. Please click through to the articles and follow the steps to start setting these up.